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Letter from Jean

Letter from Jean

My husband John has, over a period of 22 years, suffered 3 major strokes, heart problems, all leading to his becoming totally dependent, housebound, and in need of 24 hour care. I as Johns wife of 48 years, and his main carer, was finding caring for John, although very rewarding, at times extremely tiring, and stressful. Three years ago we started to receive some help in the form of a carer from the Prime Care agency in Durrington, to help get John up, washed and dressed in the mornings.

Gradually as time has passed, Johns health deteriorated, and we needed more help here, so we were lucky enough to carry on with Prime Care carers, even though we now need 2 carers 4 times daily, as John has to be moved around on a hoist, and he cannot help himself in any way at all.I still have a “feeling down” day occasionally as his wife, and also as his carer, but there is always somebody to talk to, and help whenever we need support, either directly speaking to the wonderful carers visiting, or on the phone to the office, Mr Paul Riley and his office staff are always pleasant, helpful and supportive and the carers are wonderful, I bless the day we were allocated to Prime Care, and can’t even imagine coping without their amazing care and kindness to both of us here.

I often jest, saying we have a mini-nursing home right here, if it wasn’t for all the help we receive, John would definitely be in care, in a nursing home somewhere, instead of staying in the family home, where he is well-cared-for, and happy.

Thank you all of you, we really appreciate all you do.
I’ve adding a photo of carers Sylvia and Dawn ( carers ) with John, all lovely and clean, comfortable and happy, speaks volumes.

Jean Case


Letter in the Salisbury Journal

Letter in the Salisbury Journal


This letter appears in the Salisbury Journal.

Peace of mind from carers who care

11:44am Wednesday 17th July 2013 in Salisbury Letters

In these times where we all too often read in the press about poor standards of care of our older people, it has been refreshing to come across The Prime Care Agency in Durrington.

We were obliged to organise escalating care for our elderly mother in her own home, spanning a period of months, prior to her being admitted into a nursing home We were greatly impressed by, and can highly recommend, the Prime Care Agency.

All the carers were competent, affectionate, kind and caring towards our mother, and their involvement brought great peace of mind for a family ‘in crisis’ – so opposite to the reports we hear about in the media on an almost daily basis.

Thank you to Prime Care.


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